KB10KA-S Ultra Slim Bluetooth 3.0 Keyboard (Silver)
[KB10KA-S]

$45.99  $22.99
Save: 50% off

Follow-up Review: 6 Months Later


This review is from: vitalASC KB10KA-S Ultra Slim Bluetooth 3.0 Keyboard for Mobile Devices (Silver)

Pros: TECHNICAL SUPPORT is AWESOME!!!
Functionality
Easy Pairing
Price!!
Battery life is amazing

Cons: NONE

Other Thoughts: So here I am 6 months later about 37,000 air miles later and I'll tell you something. If you don't own this keyboard, you should have your head evaluated. I'll tell you why. Not only is it just a flat out good product, reliable and tough enough to travel with me for over 35,000 miles in my backpack without any problems, but their Technical Support is awesome. Let me explain. I ran into a problem syncing my iPhone 5 to the keyboard. The keyboard would sync perfectly to my iPad 4, ATV3, and Kindle Fire, but not my iPhone. I would not get the same prompt that gave me a bluetooth code to enter - it was blank. (If you have an iPhone you will know what I'm talking about.) So I called Tech Support. I almost missed the call because a real live person answered the phone. I almost dropped my phone in shock. I explained the problem, he took me through some troubleshooting steps and then sent me to another level of support. Kevin, took me through more troubleshooting steps, but no joy on the pairing. He asked me to screenshot my phone and email the image to him. The very next day he had responded with several images of him going through the pairing process and also a screenshot of his iOS version. Let me just say, THERE WAS NOTHING WRONG WITH THE KEYBOARD! There was a conflict in another bluetooth sharing app that installed it's own BT stack and driver and that caused all of my problems. I uninstalled the apps and immediately was able to connect my iPhone to my keyboard.
My main point to this is the responsiveness of their support. All the people I spoke to sounded like my neighbors next door, if you know what I mean. This was not some offshore, script-reading support desk. These guys are the real deal and I would recommend this product in a heartbeat.
Date Added: 03/03/2014 by Robert S.